1、 Principle of exchanging souvenirs

In order to better thank everyone for their enthusiasm and dedication to the public welfare cause of Beijing DaLuan Xiangyu Charity Foundation (hereinafter referred to as the Foundation), and to inspire more caring public welfare individuals and enterprises to participate in the Foundation's public welfare projects, the Foundation has set up a souvenir exchange column to give back, encourage the participation of donors and volunteers, and promote the sustainable development of public welfare.

2、 Points roll acquisition rules

1. The points redemption voucher is only open to individuals/institutions who participate in the Foundation's related public welfare activities, donation activities, and cooperative interactions. Registered users of the Foundation can obtain points vouchers by completing the following actions:

(1) Participate in the implementation of public welfare projects and offline activities of volunteer services organized by the Foundation (activity recruitment will be published on the official website of the Foundation, WeChat official account and other media platforms in the form of announcement), and distribute corresponding points according to the duration and contribution of participants;

(2) Donations for public welfare (including funds and materials) through the official channels of the foundation, with points calculated based on the value and frequency of donations (material donations need to be evaluated and valued by the foundation before being included);

(3) Participate in online interactive tasks such as public welfare promotion, research questionnaires, and case sharing initiated by our foundation, and upon completion, you will receive a points voucher reward;

(4) Participate in other officially announced ways of obtaining point coupons by our foundation (such as public welfare communication and promotion, partner exclusive, etc.).

2. The acquisition of point coupons must follow the principles of authenticity and compliance. It is strictly prohibited to obtain point coupons through illegal means such as false donations or brushing tasks. Once discovered, the qualification will be cancelled and relevant responsibilities will be pursued.

3、 Redemption conditions for point coupons

1. Users who have obtained point coupons can log in to the official website of this foundation to register as members and exchange them for souvenirs on the website;

2. Redemption of souvenirs must meet the corresponding point threshold, and the redemption point voucher will be automatically deducted during redemption and will not be refunded;

3. Each user can only redeem 1 gift at a time, and the same gift can be redeemed no more than 2 times within the same user cycle (calendar month). The quantity is limited, and first come, first served;

4. The redemption information must be filled in truthfully and effectively (including recipient, contact information, address, etc.). If the information is incorrect and the gift cannot be delivered, the responsibility shall be borne by the redeemer themselves.

4、 Exchange process

1. Log in to the official website of the foundation, enter the "Souvenir Exchange" column, and check the list of souvenirs, point requirements, and inventory status;

2. Select the intended souvenir, click "Redeem Now", confirm the redemption information, and submit the order;

3. The system automatically verifies the points redemption voucher. If the conditions are met, a redemption order will be generated, and the corresponding points voucher will be deducted. If the reward points exceed the limit, they will not be refunded;

4. The foundation will review orders within 3 working days, and arrange gift distribution within 7-15 working days after approval (special gifts such as customized public welfare commemorative items, etc., the distribution period shall be subject to the instructions on the gift details page);

5. Redemptions can check the order status and logistics information in the "Redemption Record" section of their personal center (logistics information will be synchronized through SMS/internal messaging).

5、 Gift Description

1. The gifts in the redemption column are selected and purchased by the foundation or sponsored by public welfare partners, covering public welfare commemorative peripherals, cultural products, practical goods for daily life, etc. The style and specifications of the souvenirs are subject to the actual items and do not support specifying colors or models;

2. The souvenir pictures are for reference only, and the actual product shall prevail. The foundation reserves the right to adjust the category and replace the souvenir with an equivalent value without notifying the user. If there are significant adjustments, they will be announced on the website;

3. Souvenirs do not provide invoices and do not support returns or exchanges without reason. If there are quality issues with the received souvenirs, please contact the foundation's customer service within 3 working days after signing for them. Please provide photos of the actual product and logistics proof. After verification, an exchange can be arranged (only for gifts of the same or equivalent value).

5、 Points redemption voucher and redemption instructions

1. The points redemption voucher is valid for one year from the date of acquisition, and will be automatically reset if not used within the deadline;

2. The points redemption voucher can only be used to redeem souvenirs in the Foundation column. Souvenirs can be redeemed according to demand. The points voucher is non redeemable, non transferable, does not offer change, and does not generate interest. Unused points vouchers can be accumulated. If you need to redeem higher or lower points souvenirs, you can use the accumulated points voucher to redeem high score points vouchers with customer service (the redeemed points voucher cannot be redeemed again)

3. After the exchange order is submitted, it cannot be cancelled or modified. If the gift is returned due to reasons such as unknown address or lost phone number, the foundation will keep the gift for 30 days. Failure to contact and collect it within the deadline will be deemed as automatic abandonment;

4. Foundation employees and immediate family members are not allowed to participate in point redemption to avoid conflicts of interest;

If you have any questions about the accumulation and redemption process of points, you can contact the customer service of the foundation (phone: 010-8710391; email:) chenchen@enlaifoundation.com ）Customer service will reply within 3 working days;

6. The final interpretation of this statement belongs to the Beijing DaLuan Xiangyu Charity Foundation. The foundation has the right to adjust the points rules and gift list according to the operation situation. After the adjustment, it will be announced on the official website and will take effect from the date of announcement.